Warranty Policy
- Who is Covered:
- What is Covered/For How Long:
- What is Not Covered:
- What We Will Do:
- What We Will Not Do:
- Online / Direct Purchases:
- Authorized Dealer Purchases:
- Our Commitment To You
- Contacting Us
Q: Who is Covered:
This warranty is extended only to the original end-user or the person receiving the product as a gift, and shall not be extended to any other person or transferee.
Q: What is Covered/For How Long:
The warranty date is based on the date of the shipment. Product term lengths are as follows:
Structural Tool Box Warranty – 3 Years
Parts and Hardware – 1 Year
Powder Coat and Finish – 1 Year
Q: What is Not Covered:
Damage from intentional acts, fire, natural disasters, theft, cosmetic wear not affecting functionality, or due to an animal that has anxiety or chewing tendencies and modification by anyone other than an authorized American Aluminum representative are excluded from this warranty.
Q: What We Will Do:
During the warranty period we will, at our sole option, repair or replace any defective parts within a reasonable period of time and free of charge.
Q: What We Will Not Do:
Pay shipping, insurance or transportation charges from you to us, or any import fees, duties and taxes.
Q: Online / Direct Purchases:
To be eligible for warranty service on products purchased directly from CamLocker (ship-to-door), you must contact us within 30 days of shipment.
If an issue arises, contact us in writing with a detailed explanation and photographic evidence. We will review your claim within 72 hours.
You will need to return the product for inspection at your expense. If the issue is due to materials or workmanship, we will repair or replace it at no charge and cover return freight. If the issue is not covered under warranty, repair arrangements can be made (freight and handling costs may apply).
Contact CamLocker Support:
Phone: 1-866-787-9383
Email: orders@camlocker.com
Q: Authorized Dealer Purchases:
All CamLocker products purchased from an authorized CamLocker dealer are supported directly through that dealer.
To ensure the fastest and most convenient service, please contact the authorized dealer where you originally purchased your CamLocker product. Your local dealer is fully equipped to handle all warranty-related claims, inspections, repairs, or replacements on our behalf.
This process allows for quicker resolution since your dealer already has your purchase records and can coordinate directly with us when needed.
Thank you for choosing CamLocker — we’re committed to standing behind our products through our trusted dealer network.
Q: Our Commitment To You
We take great pride in designing each of our products with the goal of providing the highest quality performance possible in the prince range of the product. Here at American Aluminum, we strive to make the best product on the market, to suit the needs and safety of the customer. In addition, we use only the highest-quality parts and the latest assembly and quality control techniques to ensure the reliability and long life of our products.
Our reputation rest on our steadfast pursuit of this policy in all the divisions of our company. At American Aluminum, we are committed to investing in research that continually gives rise to new technology for improving our products.
When you purchase a product from American Aluminum, we encourage you to compare it, as we do, to competitive products for accuracy. We believe that this process will enhance your appreciation of the product you select.
With best wishes from all of us at American Aluminum Accessories, we hope you enjoy your product for years to come.
Q: Contacting Us
CamLocker Support
Phone: 1-866-787-9383
Email: orders@camlocker.com
Key / Hardware Replacement
Phone: 1-800-277-0869
Email: sales@aaa-mail.com
Warranty Registration
Thank you for choosing CamLocker For All Your Tool Box Needs.
Thank you for the opportunity if this is your first purchase and for your loyalty if you are a repeat customer. We appreciate your business. Please fill out the registration card below to receive your Limited Lifetime Warranty.
Please note: There is no need to mail in the Warranty card if you complete the registration card online.
Thank you for your business! Enjoy your CamLocker tool box!
Warranty Policy